A citation guide is a set of rules for how to cite sources when you're writing an academic paper. Confusion occurs because, in general, different disciplines prefer different citation styles. That's why there isn't just one correct way to cite sources!
For example, the History Department at BU has decided to use Chicago Style. Other departments, such as Psychology, Health Studies, and Education prefer that students use APA Style. The Sociology Faculty usually uses ASA Style, while the English Department leans toward MLA Style.
However, ultimately it's up to you professors to specify which style they would like you to use. If you're not sure, always ask!
If you use another author's writing or ideas to create your own paper, you must giving credit to that original author. You do this by providing information on who the author is, which of their works you used, and how someone can find the original publication. If you don't acknowledge the original author, by citing the source, you are plagiarising. For details on plagiarism see the Brandon University Policy on Academic Dishonesty and Misconduct.
RefWorks is a program that can help you create those things. It is designed to keep track of all the sources you read for your essay, such as books, articles, and even web pages.
You can then use that list of sources to easily create citations and bibliographies. If you are interested to use RefWorks, go to the Refworks Library Guide, view one of the online tutorials in the Help section of the library or read the help pages in RefWorks.